In their analysis of CQC’s new Single Assessment Framework, Neil Grant, Partner at Gordons Partnership Solicitors, and Tim Dallinger, Director at Social Care Consultants Ltd, provide a comprehensive overview of the evolution of CQC ratings and the challenges faced in implementing the new framework.
Initially inheriting the “star rating” system, CQC’s journey saw fluctuations in inspection methodologies, eventually leading to the development of the Single Assessment Framework in response to shortcomings in the existing system. While the framework promises dynamic regulation based on real-time data and a focus on feedback, its rollout has been met with scepticism.
Key concerns include the limited assessment of quality statements, potential overreliance on historical data, and the persistence of single-word ratings despite their criticised impact. These issues raise doubts about the Framework’s ability to provide timely and credible assessments.
Grant and Dallinger highlight the need for ongoing refinement and sensitivity in the rating system to ensure transparency, accuracy, and fairness. They emphasise that while the Single Assessment Framework represents progress, its success hinges on addressing current shortcomings to support quality care provision and inspire confidence in both providers and the public.
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